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For any inquiries or feedback from customers, we will respond patiently and meticulously.

Contact Information

ADD: No.138 Wuxi Road, Wuxi Town, Zhuji City, Zhejiang Province, China

Phone: 0086-13506850688(Chinese) 0086-13575515632(English)

Tel: 0086-0575-87772388/ 87771188

E-mail: [email protected]

  • COLOR

    For the color difference mode used in factory printing and color, the generator is different and affected by factors such as own quality, the actual printing effect may not be able to restore the computer's renderings 100%, which is in a normal error range.

  • REFUND

    Customized socks will not be accepted for return once sold, for it only belongs to you.

  • AFTER-SALES

    If you have any questions, please feel free to contact us, we will help you all the time.

faq

  • How will the goods be delivered?  

    We usually ship the goods by sea, considering of saving the cost, our company is near to Ningbo port and Shanghai port, so it is very convenient to export by sea.  Of course, you can also choose by rail transport, air transport, multimodal transport and so on.

  • Does your company use sustainable yarns?  

    Yes, we can use several sustainable and environmental-friendly yarns, such as GRS-certified recycled cotton, recycled polyester cotton or recycled polyester; GOTS certified recycled cotton, cotton line, hemp and so on.

  • What is the minimum quantity of an order in your company?  

    Our MOQ is about 1000 pairs per style per color, but if the customer needs special yarns or special colors, the MOQ will be adjusted according to the actual conditions.

  • Can you provide samples free of charge?

    If we have the samples in inventory, we can supply them for free, but you need to afford the courier charge.  The courier fee is usually about $50 in Europe and about $100 in North America. If they are complicated newly designed developed samples, we will charge for the cost of raw materials and the courier fee.  We will refund all the charges to you after we receive your order.

  • How long is the delivery date?

    The delivery date is usually one month, but if you are in urgent need of the goods, and the sample approval and payment are timely, we can also shorten the delivery to one week or two weeks.

  • Are you a manufacturer or a trading company?

    We are a factory with 35+ years of experience, and we have International Trade Department and Domestic Sales Department, so we can ensure quality and fast delivery.

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